California consumers seeking to exercise their rights under the California Consumer Protection Act (CCPA) must follow the procedures below regarding their rights to data held by Nowcom.
Please note that only covered information is afforded the rights provided by the CCPA. Nowcom is a regulated financial institution under the federal Gramm-Leach-Bliley Act, and therefore information that Nowcom obtains from a consumer to obtain a financial product or service is exempted from coverage of the CCPA under CCPA §1798.145(e).
Examples of information that Nowcom collects that are covered under the CCPA include:
Examples of information that Nowcom collects that ARE NOT COVERED under the CCPA include:
Requests to know CATEGORIES of personal information collected about you
We must verify your identity to a reasonable degree of certainty. To accomplish this, you must provide your full name and EITHER an email address or phone number we have on file for you. You must then verify that you have access to that email address or phone number by reproducing a confirmation code sent to that account or device.
Requests to know SPECIFIC PIECES of personal information collected about you
We must verify your identity to a reasonably high degree of certainty. To accomplish this, after you have verified your email address or phone number on file for you, you must schedule a video conference with one of our support agents to verify your identification and proof of California residence. Showing a copy of your California driver’s license or state ID will suffice for this requirement.
Requests to DELETE personal information collected about you
Deletion requests are a two-step process. In addition to verifying your identity using the method above for SPECIFIC PIECES of information, you must first request deletion, and then confirm in response to an email that is sent to your email account on file.